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X-Ray (FT)

Terms of Service

Terms of service

Lootcase.io is a CS:GO case opening site with a Provably Fair system. All available CS:GO skins ever released are available in our CS:GO cases!

DEFINITIONS

Steam — On-line service, which is represented by Valve corp., who is the owner of CS:GO skins.

Website — means https://Lootcase.io/

Case — A randomly generated set of items from the CS:GO game. The user can be sure that his result is not manipulated and is completely random. This is proven by the Provably Fair system.

Provably Fair PF — Algorithm which is used to prove that all results and chances on Lootcase.io are equally random. In other words, you can be sure that there is no way to cheat the system and all users have the same chances to get an expensive item. You can see the percentage of a certain item dropped in your chosen case.

User — Person who is at least 18 years old and agrees to follow these Terms and Conditions.

GENERAL INFO
These Terms and Conditions ("T&C" or "Agreement") constitute a binding agreement and govern the contractual relationship between Service Provider, hereinafter referred to as Company or "Lootcase.io" or "We", "Us"; or "Our"; and You, as the user and customer, hereinafter referred to as "User" or "You" or "Yours" of Lootcase.io website through related enabling internet, mobile or other platforms.
The User must read, agree and accept all of the T&C contained in this Agreement without modifications, which include those T&C expressly set forth below and those incorporated by reference, before the User may become an active, registered User of Lootcase.io. This Agreement comes into force as soon as you click on “I'm at least 18 years old and accept with Terms of use and Privacy policy” checkbox button, by doing which you signify to Lootcase.io that you have read these T&C and accept them. By using the Website you also signify that you agree with these Terms and Conditions. This Agreement shall also apply to all Services provided via mobile devices, including downloadable applications. All references to the use of the Website shall be construed as references to the use of our Services provided for mobile devices.
Company may amend and/or assign this Agreement or any rights and/or obligations from time to time. The Terms and Conditions and the Privacy Policy are published on the Website and may be changed at any time. The new version of these Terms and Conditions will take effect immediately upon clicking the checkbox “OK” following the text of the noted T&C and confirming that the User has read and agreed to the Terms & Conditions and the Privacy Policy” presented to him/her before use of the website. By continuing to use the Website, the Services or the software offered by Company, the User agrees to be bound by the T&C as well as by the latest modifications to it. If the User does not agree to be bound by the changes to these T&C, the User must not use or access Our Services, and inform Us in writing immediately. In order to avoid misunderstandings and disputes at a later stage, Users can print out these T&C. Company may publish these General Terms and Conditions in a number of languages and shall reflect the same principles. This is done for information purposes and to help Users. It is however the English version that constitutes the legal basis of the relationship between You and Company Should there be any discrepancy between the T&C in the English version and the version in any other language, the English version shall prevail.
Company reserves the right to refuse and/or cancel Services at its own discretion where the Services are illegal to use.
The skins received on the web-site Lootcase.io must be used for their intended purpose, that is, for playing CS:GO.
Ignorance of these Terms of Use does not exempt users from the obligation to follow them.
Users also acknowledge and agree that the performance of the Service is incumbent on the performance of users computer and Internet connection.
User is responsible for managing his account, payment information and password and for keeping his password confidential. Users are also responsible for restricting access to his account. In all circumstances, users agree not to permit any third party to use or access the Service.

RETURN POLICY

By topping up an amount to your Lootcase.io wallet, you accept that the credits received (labeled by the $-sign) are not worth real money and not subject to any refunds. If you have a claim related to the payment of services on the site, write to us at [email protected]

Refund is possible only if the customer made a mistake during the payment and only in the case when he didn't use this received payment from his balance on Lootcase.io website. In other cases, the refund is considered individually, at the discretion of the relevant Lootcase.io team.

The customer, within 24 hours after making an erroneous transaction can contact the Lootcase.io`s customer support via [email protected] with a request for a refund, providing a detailed explanation and attaching, if available, all possible evidences.

Dedicated Lootcase.io team, within 3 working days, must consider an application for a refund and revert back to the customer with the result of consideration.

The timing of the refund depends solely on the payment method initially used for payment and does not depend on Lootcase.io.

NOTICES

Any notice or other communication under this Agreement shall be in writing and shall be considered given and received when sent by email to [email protected]. The Users official email for communication shall be deemed the email bound to the User Account. The language of the communication shall be English.

NO WARRANTIES

This website is provided “as is” without any representations or warranties, express or implied. Lootcase.io makes no representations or warranties in relation to this Site or the information and materials provided on the Site. Without prejudice to the generality of the foregoing paragraph, Lootcase.io does not warrant that the Site will be constantly available, or available at all, or the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

You agree that your use of the website at its sole discretion, volition and at your own risk.

You agree that Company shall be the final decision-maker of whether you have violated the Company's rules, terms or conditions in a manner that results in your suspension or permanent block from participation at our website.

The website can only be used for personal purposes and shall not be used for any type of commercial profit.

Except as otherwise required by law, in no event Lootcase.io, our directors, members, employees or agents shall be liable for any special, indirect or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of or inability to use our services or the Lootcase.io materials, including without limitation any damages caused by or resulting from reliance by any user on any information obtained from Lootcase.io, or actions on the website or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from a force majeure event, communications failure, theft, destruction or unauthorized access to Lootcase.io's records, programs or services.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of this section may not apply to certain users.

Lootcase.io is not responsible for any damages caused by delay or failure to perform its obligations under the agreement if the said delay or failure is due to fires; strikes; floods; power outages or failures; acts of god or the state's enemies; lawful acts of public authorities; any and all acts that are regarded as force majeure in legal practice.

do not warrant that the software or the Website is/are permanently fit for their purpose;

do not warrant that the software and Website are permanently free from errors;

do not warrant that the Website will always be accessible without interruptions;

LIMITATION OF LIABILITY

Lootcase.io is not liable for any possible financial damage arising from the use of the website and happened due to the reasons out of control of Lootcase.io.

Company is in no way responsible for any access to a User's account by a third person and will not be held responsible for any loss suffered due to the illicit use of a User's password by a third person, of unauthorized access, and/or for any transaction in which the name and password of a User was registered correctly.

Company is not liable for any hardware or software, defects, unstable or lost Internet connections, or any other technical errors that may limit User's access to the website.

Company, its directors, employees, partners, service providers:

TERMINATION

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

LINKS TO OTHER WEBSITES

Our Service may contain links to third-party websites or services that are not owned or controlled by Lootcase.io.

Lootcase.io has no control over and assumes no responsibility for the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Lootcase.io will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

In case of reveal one or several such actions on the part of the User or other similar actions, Lootcase.io reserves the right to cancel the user account. This decision is at sole discretion of Lootcase.io and the User will not be notified or informed of the reasons of such actions. Lootcase.io also reserves the right to inform the regulatory bodies of the User’s jurisdiction of such fraudulent actions performed by the User.

or become bankrupt in the country of his/her residence.

using unfair external factors or influences (commonly known as cheating);

creating two or more accounts;

the use of third party software or analysis systems;

chargeback transactions;

fraudulent actions against Company or its payment providers;

development of strategies aimed at obtaining unfair benefits;

participating in any type of collusion with other Users;

ANTI-FRAUD POLICY

Lootcase.io has a strict anti-fraud policy. If Company has reasonable grounds to believe that the User has participated in or has been connected with any form of fraudulent activity (on the basis of anti-fraud, anti-cheating, and collusion detection practices used by Company and other suppliers ) including, but not limited to:

INTELLECTUAL PROPERTY

You hereby expressly agree that all rights, title, and interest in and to all intellectual property rights, including, without limitation, patents, copyright, trademarks, trade secrets and all other related proprietary rights to this Website belong to Lootcase.io and/or its licensors and Lootcase.io and/or its licensors are the sole and exclusive owners thereof. All rights to the website not expressly granted herein are reserved. You agree not to copy, republish, frame, download, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse engineer, or create derivative works based on the website, its products or Service except as expressly authorized herein. Except as otherwise provided, the Content published on this website may be reproduced or distributed in unmodified form for personal non-commercial use only. Any other use of the Content, including without limitation distribution, reproduction, modification, display or transmission without the prior written consent of Lootcase.io is strictly prohibited. All copyright and other proprietary notices shall be retained on all reproductions. Lootcase.io hereby disclaims any rights to trademarks, Service marks, trade names, logos, copyright, patents, domain names or other intellectual property interests of third parties. All intellectual property interests of third parties listed above are the properties of their respective owners. Third Parties’ Material is the property of its respective owners. Lootcase.io disclaims any proprietary interests in the intellectual property rights other than its own.

SEVERABILITY CLAUSE

If any term, provision, covenant or restriction of this Agreement is held by a court of competent jurisdiction to be invalid, illegal, void or unenforceable, the remainder of the Agreement, provisions, covenants and restrictions set forth herein shall remain in full force and effect and shall in no way be affected, impaired or invalidated, and the parties hereto shall use their reasonable efforts to find and employ an alternative means to achieve the same or substantially the same result as that contemplated by such term, provision, covenant or restriction. It is hereby stipulated and declared to be the intention of the parties that they would have executed the remaining terms, provisions, covenants and restrictions of the Agreement without including any of such that may be hereafter declared invalid, illegal, void or unenforceable.

ASSIGNMENTS

Lootcase.io may assign, transfer or delegate these Terms of Use or the fulfilment of any of its obligations pursuant to these Terms of Use and/or the Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign, transfer or delegate any rights or obligations under the Terms of Use and/or Privacy Policy without Lootcase.io’s prior written consent, which may be withheld at its sole discretion, and any unauthorized assignment and delegation by you is void and ineffective.

COMPLAINTS / COMMITMENT TO DECISIONS

You may contact our [email protected] customer service according to the instructions located at the Website to give us any complaints regarding our services.

Complaints are handled at the support department and escalated in the organization of Company and its affiliates if support personnel do not solve the case immediately. The User shall be informed about the state of the complaint to a reasonable level.

In case of any dispute, you agree that the records of the server shall act as the final authority in determining the outcome of any claim.

You agree that in case of unlikely disagreement between the result that appears on your screen and the server, the result that appears on the server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online activity and the results of this participation. When we wish to contact you regarding such a dispute, we will do so by using any of Your contact details noted at your User account.

OBLIGATIONS OF USER AND USAGE OF ACCOUNT

It is prohibited for Users to sell, pledge, transfer and/or acquire accounts to/from other Users.

Company accepts as a User only natural persons with a single account. Neither a legal entity nor corporate body is allowed to open or to have an account on Lootcase.io website.

We will treat as highly confidential information the data that the User entrusts to us in accordance with our Privacy Policy.

The User shall not treat Company as a financial institution nor expect receipt of interests on his/her deposit-purchases.

Any actions made by User by mistake should be immediately reported to Company by the User.

In case of misconduct on the part of the User, Company is entitled to immediately terminate the Agreement with the User and exclude him/her from further use of the Website. Further, we are entitled to interrupt and terminate on-going activities, to block the User or the User's Account with or without prior notice until clarification of the situation.

In case of indication of any fraud, manipulation, cash-back arbitrage, or other forms of deceitful or fraudulent activity which became the basis of a provision of services to the User, the Account of such User shall be made annulled.

ELIGIBILITY TO USE Lootcase.io's SERVICES

The Website and its services are available to, and may only be used by individuals, who can enter into legally binding contracts under the applicable law and reside in countries and geographic regions where such online activities and purchases are allowed by law. It is the User's sole responsibility to inquire about the existing laws and regulations of the given jurisdiction before making purchases on the website.

The User assures Company that he/she is over 18 years old or such legal age of majority as stipulated in the jurisdiction of his/her residence. We may require you to provide proof of age. User must be a natural individual, not a legal entity or corporate body. The User must be able to enter into legally binding contracts. The User must reside in countries and geographic regions where the Services are allowed by law. The User must not reside in Washington state. No person under 18 years old or other legal age of majority in User's jurisdiction of residence may be registered as a User and funds deposited by such a person and available on his/her balance within Lootcase.io website shall be returned to his/her personal account. If the real age of the person reveals to be under 18 years old or other legal age of majority in User's jurisdiction of residence at any time after his/her registration at the website all funds available on his/her balance within Lootcase.io website will be refunded but only in accordance with Return Policy that stated in this Terms of Services. We are entitled to require the User to provide proof of age and to deny a User's access to the Service if it has reasons to believe that the minimum age requirement is not fulfilled. We notify You that parental control protections (including computer hardware, software, or filtering services) are commercially available that may help to block access to material that is harmful to minors. You may find information about providers of these protections on the Internet by searching “parental control protection” or similar terms.

The User guarantees at all times not to be a resident or citizen of countries where our services - opening and purchasing the cases are prohibited by local legislation. Players from such countries are not eligible to use the Website and use its services. Lootcase.io' will make all reasonable efforts to prevent players from these countries from reaching the services.

Lootcase.io shall take all reasonable steps to ensure that its computer system enables You to get services.

Delays or interruptions in operation or transmission;

Loss or corruption of data;

Communication or lines failure;

Any site or content misuse;

Any errors or omissions in content;

Lootcase.io, our suppliers and/or licensors are not liable for any downtime, server disruptions, lagging, or any technical or political disturbance. Refunds may be given solely at the discretion of the management;

Lootcase.io, our suppliers and/or licensors accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with the Website or its content, including and without limitation to:

MISCARRIED / ABORTED PROCESS / DELAYS IN SERVICES GETTING

Lootcase.io takes every precaution to avoid as much as possible, any technical anomaly or problem. However, this is not always possible. By these reasons:

You will not use Lootcase.io in any way that violates any law or regulation, including those prohibiting illegal gambling. Lootcase.io can only be used for personal purposes and shall not be used for any type of commercial profit. The Skins received on Lootcase.io must be used for their intended purpose, that is, for playing CS:GO. You must use the Skins in accordance with the Steam Service Subscriber Agreement. You will not resell the Skins received on Lootcase.io on third-party marketplaces or otherwise trade such Skins for any thing of value.

CREDITS AND SKINS

You understand and agree that any credits, Skins, and bonus points have no real world value and are not equivalent to money, even if such credits, Skins, or bonus points are labeled with the dollar sign. These values are presented for entertainment purposes only. Unused credits may be deleted from inactive accounts.

To purchase credits, you must provide a valid payment method. We may offer you the opportunity to purchase differing amounts of credits for differing prices. The price of credit will be prominently displayed on Lootcase.io, and you may only purchase credits for the currently displayed price. We reserve the right to charge additional fees for access to the Lootcase.io or any other feature or service of the Services, and to change our fee structure at our discretion. All previous offers or discounts are unavailable once removed from Lootcase.io.

You agree to pay any and all fees, charges, purchases, or upgrades associated with your Account, immediately when due in accordance with our stated billing policy, or that of our third-party billing agent. You acknowledge that the charge on your banking statement for our Services may display our company name, one of our brand names, or our third-party billing agent's name. You understand and agree that you are responsible for any and all fees or penalties that are associated with your Account. Your Account will be deemed past due if it is not paid in full by the payment due date. Your card issuer agreement may contain additional terms with respect to your rights and liabilities as a card holder. You agree to pay any and all amounts due immediately upon suspension or deactivation of your Account on Lootcase.io.

We utilize various third-party payment processors and gateways, and we reserve the right to contract with additional third-party payment processors and gateways in our sole discretion to process any and all payments associated with Lootcase.io. Such third parties may impose additional terms and conditions governing payment processing. You are responsible for abiding by such terms. We further disclaim any liability associated with your violation of such terms.

You must promptly inform our third-party billing agent of all changes, including changes in your address and changes in your credit card used in connection with billing or payment through Lootcase.io, if applicable. You are responsible for any credit card charge backs, dishonored checks, and any related fees that Lootcase.io incurs with respect to your Account, along with any additional fees or penalties imposed by our third-party billing agent.

Virtual items from the cases are not sellable objects and have no monetary value. Lootcase.io does not participate in the monetization of the virtual items and does not support monetization of the virtual items on third-party websites.

CASE RULES

When opening a case, you agree to accept the item you receive.

Items contained in a case are generated randomly through a provably fair method.

You hereby agree that the price of the case, including the Item contained within, meets your expectations and confirm that you are not entitled to claim any additional compensation from Lootcase.io.